Who We are

Over 20 Years of Excellence in the Insurance Industry

History

Prime Insurance Company has always lived up to its name by being one step ahead of the insurance industry, and finding new and affordable insurance solutions. Prime Insurance Company Limited was first approved and granted an Insurance Licence on 1st October, 1991, under the provisions of the former Insurance Act, (1957) of the Laws of Malawi to underwrite general insurance risks.

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It was subsequently incorporated on 22nd January, 1992 as a limited company under the provisions of the Companies Act, 1984 of the Laws of Malawi. It is a wholly Malawian insurance company. Its stability and continued growth is a sound base from which it offers a wide range of non-life insurance products.

Excellance and diversity

For us to succeed in the global marketplace, we must attract and retain the right skills and the best,most diverse,talent. In order to do this, we are focused on building the cultural dexterity and collaboration skills of every employee. Essential to our succes is our ability to continue to look at ourselves differently and expand how we think about ourselves as Prime Insurance Company.

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Our Employees must reflect the values and diversity of our clients, customers,and the communities we serve Diversity and Inclusion is rooted in our Principals. As we are commited to,"treating people with dignity and repect," this is a promise that we make to our employeed and guides how we engagewith our customers, our community and our external partener. these values and principals hold true accross our enterprise.

Strategy

In addition to organic growth, such as adding regional offices and new product offerings , the company makes selective partenerships to strengthen its niche operating environment.

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Experience

Our knowledge of the industries we serve is the core of Prime Insurance Company's success; decades of experience provide us with an in-depth perspective of the unique issues specific to the markets we serve. Through active involvement in industry associations, trade organizations, events, conventions and meetings, our staff stays abreast of current issues and trends.

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Each of the specialty insurance programs we offer has been carefully researched to best ensure that Prime Insurance Company is a consistent resource for competitive insurance products.The insurance marketplace is an ever-changing environment, but with effective planning, expertise and a desire to succed, Prime Insurance Company is positioned to remain a leader in the insurance industry.

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Vision

To be the general insurance company of choice to the insuring public.

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Mission

To provide a comprehensive range of high quality insurance products in a manner that exceeds client's expectations

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Our Core Values

The core values that drive Prime Insurance’s culture and practices are:

 Integrity: We shall conduct our business in an open, honest and ethical manner.

Professionalism: We will adhere to industry and business professional guidelines

  Quality Customer Service: We will ensure superior customer service delivery.

Teamwork: We will instil a culture of collaboration.

 Innovation: We will encourage and nurture creativity.

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Reinsurance

Our technical operations are backed by A+ rated regional and international Reinsurance companies through MINERVA Re. Our lead insureres are East Africa Re, Continental Re and Malawi Reinsurance Corporation. No matter how big and complex the risk, we will cover it.

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Claims Management

We are known and acquired our credibility in the market with prompt settlement of claims. Our claims department has the most efficient team ensuring and continually improving the service standards. We are evolving into a new generation company providing solutions to the comtemporary business environment

Key Personnel

The company's governance structure is that there is a Board of Directors appointed by the shareholders to which the Executive Management Team headed by the Chief Executive Officer reports.